Refund & Cancellation Policy

Last updated: March 28, 2026

We want you to feel confident subscribing to Aislo. Here's exactly what happens when you cancel or request a refund — no surprises.

7-Day Money-Back Guarantee

To request a refund within the 7-day window, email us at support@aislo.polsia.app with the subject line "Refund Request." We'll process it within 3–5 business days.

Cancelling After 7 Days

You can cancel your subscription at any time — no lock-in, no penalties.

• Access continues until the end of your current billing cycle. You keep everything you've paid for.
• No future charges — your subscription simply won't renew at the next billing date.
• No partial refunds for unused days in an already-billed cycle (after the 7-day window).

Resubscribing

Want to come back? You can resubscribe at any time and immediately regain full access. Your optimization history is preserved.

How to Cancel

To cancel your subscription, email support@aislo.polsia.app. Include the email address associated with your account and we'll handle it promptly.

Exceptions

Refunds outside the 7-day window are evaluated on a case-by-case basis. If you experienced a technical issue that prevented you from using the service, reach out — we'll make it right.

Disclaimer

Aislo provides listing optimization suggestions based on proven ecommerce best practices. While our tool is designed to improve your listings, we cannot guarantee specific results, including but not limited to increased sales, higher search rankings, or improved conversion rates. Success depends on many factors beyond listing quality, such as product demand, pricing, competition, and marketplace conditions.